Shipping policy

After a package is shipped, it Is no longer our issue where the package ends up at, the buyer must talk with the postal office for details.

For USPS orders, please file a claim with USPS via: https://usps.force.com/emailus/s/. For UPS orders, please submit a package lost request to us and provide as much details as possible. We will file the claim for you as UPS only allows the sender to file a claim.